Privacy policy

COLLECTING DATA

We aim to provide you with the best possible user experience, and the personal information we collect about you enables us to achieve that. If you make a purchase from us, we'll need to process your data to provide you with that product. If you opt for courier delivery, we will need to provide the courier with your name and contact details. If you create an account with us, we will use your information to provide the services you've signed up for as an account holder.

By signing up to receive our newsletters and communications, you give us consent to process your contact information for this purpose. You can withdraw your consent at any time by contacting us.

In certain circumstances, we need to use your data to run our business. As a company, we believe we have a legitimate interest in doing so, but this does not significantly affect your rights or interests.

At times, we are required by law to provide information to relevant agencies. For instance, we may be permitted to disclose details about any suspected involvement in criminal activity, but we will only do so in accordance with the law.

Some primary ways we collect your data:

When you visit our website. When you make an online purchase and check out as a guest. In this case, we would only collect transaction-based data. When you create an account with us. When you engage with us on social media. When you contact us in any way, such as through email or social media, with queries or inquiries.

If you have an account with us, we may collect some or all of the following: your name, gender, date of birth, billing/shipping address, orders and receipts, email, and phone number. For security, we will also store an encrypted record of your login password. Your social media username if you communicate with us through those channels to help us respond to your comments, queries, or feedback.

We will retain your personal data only for as long as necessary for the purposes for which it was collected.

If you subscribed to newsletters, we will only send them with your consent.

The company complies with data protection regulations and is committed to safeguarding the personal data of users of the online store. The company will under no circumstances disclose personal or other data of the user to a third party or allow a third party to access the user's personal or other data unless required by the state authorities, if such an obligation is determined by law, or in good faith that such action is necessary for proceedings before courts or other state bodies and for the protection and pursuit of the company's legitimate interests.

Sharing your data with third parties for timar.si purposes:

We sometimes share your personal data with trusted third parties, such as courier companies, to ensure your orders reach the requested destination. For creating and sending our newsletters to subscribers, we use a third party. Their system also enables us to segment subscribers into different groups to provide information that is most relevant to that group.

For payments through Stripe and Paypal systems.

However, with all such third parties, we adhere to the following policies to protect your data: We only provide third parties with information necessary to perform their specific services. Third parties can only use your data for precise purposes outlined in any contracts with them. Third parties will securely erase your data when it is no longer needed for those precise purposes.

All personal and other data provided by the user upon registration on the online store, as well as when ordering product purchases, including order contents, will be protected in accordance with data protection regulations. The company will not use this data in any way that would harm the user or any other involved party. The company will not use user data for sending promotional emails or other unwanted promotional materials, except for sending those promotional notices to which the user subscribes or explicitly consents. The company may use data in anonymized summary form for statistical analysis purposes. The confidentiality of users' personal and other data will not be violated in any form.

You have the right to access your personal data in our possession, as well as the right to have this data erased or corrected when it is inaccurate or outdated. If you have questions regarding the erasure, processing, or use of your data, please contact our email address.

COOKIES

Cookies are small text files stored on your computer when visiting our website and do not harm your hardware or software. Their storage is under the complete control of the user's browser – users can limit or disable cookie storage as desired. Cookies are not harmful and are always time-limited.

The use of cookies in the European Union (EU) is regulated by the Directive on Privacy and Electronic Communications 2002/58/EC, whose article relating to cookies and similar technologies was amended by Directive 136/2009.

In Slovenian legislation, the use of cookies is determined by the Electronic Communications Act or ZEKom-1 (Official Gazette no. 109/2012), where article 157 forms the legal basis for protecting the privacy of internet users.

The timar.si website uses cookies for its operation, which do not store personal data but track visitor activities and interests to provide a better user experience. By using the website, visitors agree to their use.